Why a personal claims specialist matters?
Handling your case from start to finish means a faster and happier claim settlement. Make more time for your family.
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DirectAsia. Where happier matters.

At DirectAsia it’s our goal to give you amazing insurance cover supported by the award-winning service.

We're happy to be recognized, but we'll always value a heartfelt customer testimonial.
So instead of us telling you how great our services are,
we thought it’s better if you hear from some of our customers directly.

"My claim was swiftly processed.
I give their car insurance full score!"

Tommy, Comprehensive Car Insurance Customer

"The professional advices and clear instructions of the personal claims specialist
made my claim case to be solved efficiently"

Ms. Lee, Travel Insurance Customer

"The optional towing service of their car insurance
is simply PERFECT!"

Andrew, Comprehensive Car Insurance Customer

Why DirectAsia

What do you get when you buy online insurance with us?
Here are just some of the things you get as a DirectAsia customer.

Direct Access

You save 20-45% more on your policy by buying direct from us and not a middleman.

Custom Control

You control your policy by customising your amount of cover and options to suit your needs.

Service on Your Schedule

You get the same friendly, expert help online, over the phone or visiting us in person in our Hong Kong Customer Care Centre.

A Partner that Listens

Your feedback and suggestions drive our business and we update our products based on what customers tell us.

Purchase Options

You buy however you prefer – online, a quick phone call or in person at our Customer Care Centre, by card, cheque or cash.

Total Peace of Mind

You buy with confidence because we're authorised by the Office of the Commissioner of Insurance.

Ways to Buy


Securely Online

Pay instantly and securely online with your Visa or MasterCard.


Over the Phone

Call our Customer Care Specialists at (852) 2884 8888.
Mon - Fri 8am - 8pm, Saturdays: 9:00am - 6:00pm, Sunday and Public Holidays: closed


In person

Visit our Customer Service Centre at 1101, 11/F, Allied Kajima Building, 138 Gloucester Road, Wan Chai.
Mon - Fri 8am - 8pm, Saturdays: 9:00am - 6:00pm, Sunday and Public Holidays: closed

Have questions?  Speak with us directly at (852) 2884 8888 or provide your details and we’ll call you back on the next working day.