Recently a group of people was arrested by the Police Force for selling car policies fraudulently. They claimed to be insurance agents, issued fake policies and collected premium while leaving the drivers without insurance.
These unauthorized agents were pretending the representatives of various insurers. If you have any concerns that you may have been contacted by one of these fraudulent agents, or are suspicious about any communications purporting to be from any insurer, make sure you call the insurer to verify before making any purchase.
DirectAsia is a licensed insurance company. At DirectAsia, when you buy your insurance policy you buy directly from us. This means you can make substantial savings on your time and money because there's no agents' commission to pay.
We only sell direct. You can insure with us directly via online or hotline. We have not appointed any independent agents to sell insurance products on our behalf. The official ways to purchase insurance with Direct Asia are as follows:
For existing customers, you could login to 'My Account' to check your policy. Be alert when you drive as well as when you purchase insurance policy.
For any queries, please contact us at (852) 2884 8800. We are happy to assist you.
We ask a few questions to make sure you get the correct premium.
No two Hong Kong drivers use their car the same way. Some share the vehicle with the whole family, while others drive alone and only on weekends. We believe you should pay only for who’s driving and how much.
Asking you about the Main Driver and Car Usage allows us to give you the most accurate premium so you aren't paying for cover you don't need.
It's important that you answer the questions truthfully so you're insured in the event of an accident. Since we calculate your premium based on the information you declare about Main Driver and Car Usage, that information is used when we review and pay claims.
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We have a few basic requirements for who we cover
The main driver must have at least 2 years' driving experience and be between 20 - 70 years old.
In the last 5 years, no driver has had their license suspended or cancelled.
In the last 3 years, no driver has been refused insurance or had it terminated.
All drivers have valid Hong Kong driving licences with less than 12 offence points.
The car cannot be used for commercial purposes, hire, delivery or reward.
The policyholder must be the registered owner of the vehicle.
The vehicle must be registered in Hong Kong and the vehicle class must be registered as private car.