Better Service through Better Training
We hire amazing people with good values
Every Claims Specialist on our team goes through a comprehensive training course. We do things differently here and it's important to us that every Claims Specialist shares and communicates our values with you when you call in. You won't talk to anyone who hasn't completed our comprehensive training program.
But we don't just stop there. We believe everyone can continue to grow and improve. At DirectAsia our Claims Specialists undergo regular training to check in and make sure they're giving you the best experience possible.