Contact DirectAsia

Enquiry / Feedback

At DirectAsia we listen to our customers. We welcome your feedback on your experience with us and how we can improve our service.

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You can contact us via email at .

Customer Service Details

Customer Service Hotline:
(852) 2884 8888
Fax: (852) 2884 8822

Mondays - Fridays: 8am - 8pm
Saturdays: 9am - 6pm
Sunday & Public Holidays: closed

Claims Service Details

Claim Hotline:
(852) 2884 8899
Fax: (852) 2884 8833

Monday - Friday: 9am - 5:30pm

Customer Service Centre Address

1101, 11/F, Allied Kajima Building, 138 Gloucester Road, Wan Chai
Get Directions

We are closed on Sundays and Public Holidays. Accident and emergency hotline services remain available 24/7.


Even More Ways to Get to Know Us

We want you to get to know us better. Follow us on our social media accounts for regular promotions, updates, tips or even to share an idea or message with us.


Have questions?  Speak with us directly at (852) 2884 8888 or provide your details and we’ll call you back on the next working day.