Why DirectAsia

Award-winning Service on Your Schedule

 The Best Online Insurance Service Provider*
 Our Customer Satisfaction Score: 98%


*e-brand Award 2015

Our Customer Promise:
Local Service, Genuine and Professional Advice

At DirectAsia, we promise to put you first so you get the best deal.

When you call or visit us you'll always be:
  • Answered Quickly -  We pick up most calls in 20 seconds
  • Treated uniquely - We don't use scripts to talk to our customers 
  • Sold what you need - We never oversell or push products you don't need
  • Understood - We are located in Hong Kong and speak your language

award icon

Award Winning Insurance around Southeast Asia

Hong Kong residents love our great prices, personal service and easy claims. The industry is taking note and recognizing what we're doing to change insurance in Asia:

  • Best Online Insurance Service Provider – e-Brand Awards (2015)
  • Mystery Caller Assessment – Gold Award (2014 & 2013)
  • Inbound Contact Centre for the year – Silver Award (2014)
  • Best Contact Centre in Training and People Development – Merit Award (2014)
  • ISO 10002:2014


Claims Review

We aim to exceed our customers’ expectations at every opportunity we can – you’ll always get smart
and friendly advice to assist you with your insurance needs.

- Edip Okur, Hong Kong CEO

Have questions?  Speak with us directly at (852) 2884 8888 or provide your details and we’ll call you back on the next working day.