Why DirectAsia

We're Looking for People Who are Bold, Passionate and Personal

We desire to help our customers cut through the clutter and boredom of the financial world, and to give them genuinely great value using clear and simple language.

Can you bring energy, enthusiasm and a sense of fun into work with you? Do you have what it takes to put our customers first? If you're ready to help change how people look at insurance, then we'd love to hear from you.

We invite interested applicants to submit their resume, including current and expected salaries to careers@directasia.com.hk.


Customer Specialist

As a Customer Specialist you will be our empowered voice to prospective clients and customers alike, and you’ll be responsible for sales and service.

You should possess:

  • A successful track record in sales and/or service
  • Strong relationship building skills
  • The ability to persuade and influence
  • A passionate customer focus
  • The ability to interpret customers’ requests
  • Good written and verbal communication

Bubbly? Enthusiastic? Driven? We want you!

Claims Specialist/ Senior Claims Specialist

As a Claims Specialist/ Senior Claims Specialist you will be responsible for managing motor and other personal lines claims with the customer experience at the centre of all your decisions. You are the cornerstone of DirectAsia’s promise to our customer. Changing how people feel about insurance is your key objective.

You would:
  • Ensure fast and fair settlement of claims from insured and third party claimants
  • Provide the highest level of claims service
  • Maintain claims cost control
  • Degree/diploma holder, ACII, ANZIIF qualification or equivalent
  • Proficiency in spoken and written English
  • Strong analytical and interpersonal skills
  • Both independent and team player
  • Prior claims experience is an advantage
Have questions?  Speak with us directly at (852) 2884 8888 or provide your details and we’ll call you back on the next working day.