Customer Care Specialists are Trained in 4 Key Areas
We want you to receive the best possible customer service every time you call DirectAsia. So, once a Customer Care Specialist has completed their training, our Underwriting and Product team pose as customers to test our new recruits. After satisfying our quality assurance program, new team members are allowed to take customer calls.
If you or someone you know is looking to join a team like ours, click here and read more about joining DirectAsia.