DirectAsia named Hong Kong’s Most Reliable Online Insurance Provider
Press Release | General | 15 December 2015
DirectAsia Hong Kong is honoured to have been named as the ‘Most Reliable Online Insurance Provider’ among Mediazone’s Most Valuable Companies. This is the second award DirectAsia Hong Kong has received from Mediazone in recent years, having been announced as the ‘Best Customer Service for Car Insurance’ in 2013.
Mediazone’s Most Valuable Companies (HKMVC) Awards recognise the best local and foreign brands and their contributions to the lifestyle, industry and economy of the territory.
Being a newcomer to an industry with over 150 insurers in the territory, the fact that DirectAsia Hong Kong has already gained a 4% market share in car insurance is a testament to the strength and quality of the company. DirectAsia Hong Kong empowers customers to get in the driver’s seat when buying insurance by providing direct access to its service anytime, from anywhere. Rather than selling preset insurance plans, DirectAsia Hong Kong offers customisable plans so that customers only pay for what they need.
In addition, DirectAsia Hong Kong offers a personal claims specialist to handle customer cases individually from start to finish, meaning that the customer does not need to waste their time re-explaining their situation multiple times to multiple people.
The DirectAsia team aims to make customers happier with each stage of the insurance process as the company treats customers important and always thinks from their perspectives. As a trusted brand in the industry, DirectAsia Hong Kong listens to the customers’ opinions and adapts to meet changing market needs.
“In order for Hong Kong to continue in its role as a world-class city, key sectors such as insurance need to be competitive and offer customers personalised protection and quality service at competitive prices, which is our brands’ mainstay,” says Edip Okur, CEO DirectAsia Hong Kong.
About Mediazone Group
Mediazone Group of Publications produces the largest and most influential English-language business publication in Hong Kong. The publication is entitled Mediazone’s Most Valuable Companies in Hong Kong (HKMVC) and it is upon this that the Awards are based. Celebrating its 15 years of service in Hong Kong, the award-presentation dinner was held in November in the grand ballroom of the Harbour Grand Hotel and the dinner was packed with Hong Kong’s best business achievers.